Contact Us
Got a question about one of our reviews, spotted something that needs a second look, or just want to know more about how we put this site together? This page explains how to reach Offshore Online Casinos and what kind of questions we're best placed to help with.
What we can help with
Offshore Online Casinos compares offshore casino sites that accept US players — operators licensed outside the United States, typically in jurisdictions like Curaçao, Anjouan or Costa Rica. We're a research and comparison resource, not a casino, a payment processor or a customer support desk for any of the brands we cover. That means we're well placed to answer questions about:
- How we rank and score the offshore casinos listed on this site
- How welcome bonuses, deposit matches and wagering requirements generally work
- Corrections, updates or details that look out of date on a specific review
- General questions about crypto banking, payout speed or KYC verification at offshore operators
- Feedback on the site itself, or a casino you think we should be looking at
What we can't do is process a deposit, chase a withdrawal, resolve a dispute with an operator or advise on your personal tax situation. Those questions need to go directly to the casino's own support team, or in the case of tax matters, to a qualified professional — we're not able to give definitive tax or legal advice.
Questions about a specific casino or bonus
If your question relates to an account, a pending withdrawal, a bonus that hasn't credited or a verification issue, the fastest route is always the casino's own live chat or support email. We list headline offers such as Raging Bull's 410% match up to $10,000 plus 50 free spins, or Uptown Aces' 600% new-player bonus, as a starting point for comparison — but the operator itself holds the account details, the wagering progress and the final say on any bonus dispute. We simply don't have visibility into individual player accounts.
Before reaching out to an operator, it's worth having your account email, the promotion name and the date you opted in ready — it speeds up almost every support conversation.
Questions about our reviews and methodology
If you think a rating, a bonus figure or a wagering requirement listed on the site is out of date or doesn't match what an operator is currently offering, tell us. Offshore promotions change often, and we rely on readers flagging discrepancies as much as our own periodic checks. When you get in touch about this, include:
- The name of the casino and the specific page or offer you're referring to
- What you believe has changed (a new bonus percentage, a different wagering multiplier, and so on)
- Where you saw the updated information, if you have a source
We review these reports and correct the page where the change checks out. No commission arrangement with an operator affects whether we act on a correction — accuracy comes first either way.
A note on who this site is for
Offshore Online Casinos is intended for adults aged 21 and over. Offshore casinos sit outside US state regulation, carry no guarantee of the player protections a licensed domestic operator would offer, and readers are responsible for checking whether real-money offshore gambling is something they're comfortable engaging with under their own state's laws. If gambling stops being fun, or you're worried about your own play or someone else's, our Responsible Gambling page has tools and the number for the National Council on Problem Gambling helpline, 1-800-GAMBLER.
Before you write in
A few things are worth checking first, since they're often the actual answer to what someone is asking us:
| You want to know... | Where to look first |
|---|---|
| How we score and rank offshore casinos | Our About Us page |
| How to gamble more safely, or set limits | Our Responsible Gambling page |
| The terms governing use of this site | Our Terms and Conditions page |
| Whether a casino's licensing or bonus terms have changed | Check the casino's own site directly, then let us know if our page is out of date |
What happens after you get in touch
We read every message that comes in. Corrections and factual reports get checked against the operator's current terms before any page is updated — we don't change a rating or a listed offer without confirming it first. General feedback and site suggestions help shape what we cover next, though we can't promise a reply to every message or a specific timeline for changes.
Offshore Online Casinos earns commission when readers sign up with some of the operators listed here. That relationship never decides where a casino sits in our rankings, and it doesn't change how we handle a correction or a piece of feedback either.